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Credit Hub Customer Portal

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A lot has changed at Credit Hub in the last year. A re-brand, big service change as we continue to develop our online finance broker platform, and it doesn’t stop there. As part of our continuous effort to provide the best services to our customers, Credit Hub is excited to announce the launch of our new customer portal, which is available to all of our customers.

The new platform will improve the service we offer to our customers by increasing communications, transparency, access to information and better financial resource tools.

What is Credit Hub Customer Portal?

Credit Hub customer portal is an online platform that bridges the gap between us and the customers. With our powerful and secured portal, you will find everything needs in one place anytime and anywhere.

Our customer portal makes it easy to send service requests, track the status, refer a friend or family, update your information, or contact us about any matter. There is also exclusive access to free tools like property report, calculators, and health check. You can rest easy knowing that you are in good hands. We will keep you in the loop.

Powerful and Secured Customer Portal

The Simple and Quick joining process

For new customers, simply create your account via the “join our portal” page. For existing customers, your login credentials will be sent to you upon email verification. Our automated system will send your account details to you upon email verification. 

The transparent and stress-free inquiry process

You can send us an inquiry in less than 30 seconds by just click  “new service request”. Our dedicated relationship manager will contact you very shortly after receiving the inquiry. You can track your inquiry and view more details, important notifications will also be sent to you via email and SMS in real-time. You can also upload the documents and chat with our support team in real-time. 

The Automated Email & SMS notifications 

If you don’t have time to track your inquiry, we will still keep you in the loop. We have designed an automated system that sends email and SMS notification to our customers when their inquiry comes to important stages.

The dedicated manager and support team 

We have dedicated managers that assigned to every customer as well as an experienced support team to help you with all your need. You can easily contact us via your dashboard. We won’t just disappear the moment your mortgage is settled. At Credit Hub, we’re here for the long run and we promise ongoing support till the facility ends.

Other benefits to our customers

  • Free access to all built-in tools and resources
  • Quick loan health check with free consultation provided by a dedicated manager.
  • Get to know the industry updates and best rates available in the market
  • Free property report for all our customers
  • Earn the cash rewards by joining our customer referral program
  • Get exclusive promotional offers from our trusted business partners

To get to know more about our customer portal, please visit our website. We also have an explainer video that can help you understand our customer portal better. So if you haven’t joined our portal, why not do it today! Contact us for more information.

Disclaimer:

The information presented by staff or employees of Credit Hub and its associated companies is provided for general informational purposes only. We do not guarantee the accuracy, completeness, or timeliness of the data or views presented. Audience members should conduct their own research and verify any information before relying on it. Credit Hub and its associated companies are not liable for any errors or omissions, or for any actions taken based on the information presented.

Mortgage Broker in Point Cook

Credit Hub Australia
  • Point Cook, Melbourne VIC
  • Mortgages (Banking & Financial Services)
  • Contract/Temp
  • Add expected salary to your profile for insights
About the role

Join our dynamic team at Credit Hub Australia as a Finance/Mortgage Broker in our conveniently located Point Cook office, close to the freeway and train station, with free parking available.

In this role, you will be responsible for providing personalised mortgage solutions to our valued clients and also managing your colleagues by co-ordinating the allocation of files and general day to day running of the broker team. With a focus on delivering exceptional customer service, you will guide clients through the entire mortgage process, from initial application to final approval.

“Position is for Mortgage broker on commission/contract basis.”

What you'll be doing
  • You will develop and expand network with our help.

  • Sales, cold calling, and networking come naturally to you. You thrive on engaging with prospective clients to understand their unique financial needs and goals.

  • You will act on leads and existing database as provided and generate sales and ongoing relations.

  • Actively participate in team meetings and contribute to the overall success of the business

What we're looking for

  • You are an existing broker with proven experience in Mortgage Broking or lending abilities, or in a similar financial services role looking to take your career further with a successful Mortgage house.

  • In-depth knowledge of the Australian mortgage market, including products, policies, and regulatory requirements.

  • Excellent communication and interpersonal skills, with the ability to build lasting relationships and earn client trust.

  • A strong commitment to delivering outstanding customer service and consistently exceeding client expectations.

  • Self-motivated and capable of working independently, while also thriving in a collaborative team environment.

  • Relevant industry qualifications, such as a Certificate IV in Finance and Mortgage Broking.

  • Ability to manage multiple tasks, stay organized, and work reliably without supervision.

  • A results-driven mindset with a strong sales focus, coupled with exceptional work ethic, time management, and multitasking abilities.

What we offer

At Credit Hub Australia, we are committed to providing our team with a supportive and rewarding work environment. Some of the key benefits of joining our team include:

  • Competitive remuneration and performance-based bonuses
  • Ongoing training and professional development opportunities
  • Flexible work arrangements and a positive work-life balance
About us

Credit Hub Australia is a leading provider of mortgage and finance solutions, with a strong presence in the Point Cook in the Western Suburb of Melbourne and surrounding areas. Our mission is to empower our clients to achieve their financial goals by delivering personalised, expert advice and exceptional customer service. We are a dynamic and growing team, driven by a passion for helping our clients and making a positive impact on our local community. We are with Finsure as an agrregator Group. 

If you’re ready to take the next step in your career as a Mortgage Broker, apply now to join our team at Credit Hub Australia.

Apply Now

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